Earl Knight · Product strategy, AI, and data · Remote
I use AI, data, and careful ideation to turn complex, real-world problems into products that move the business.
People. Start with a real problem in someone's life.
Strategy that moves the numbers
Each case study starts with what was at stake for the business, then shows the decision and the measured result.
Consolidated legacy apps into MyAT&T and shipped an AI network health widget that answers "Can I fix this myself?" before a customer calls support.
10%lower POCR, the support call metric behind cost to serve
Cost to serve · Retention
Building the case and the platform for faster mobile releases, from a shared release pipeline to server-driven UI that skips the app store.
58%less manual effort per release, projected for phase one
Speed to market · Cost to serve · Risk
Modernized the Comcast Business platform with a cloud migration, real-time usage and uptime dashboards, and outage alerts for small business customers.
~25%higher deployment reliability, with fewer production incidents
Risk · Retention · Cost to serve
Hands on the keyboard
Two products I build myself with AI tools. This site is the third.
A proposal team for firms that don't have one
AI workflows that help small federal contractors make sense of complex government RFPs and build stronger proposals.
Claude · Cloudflare Workers · Supabase · Chunked PDF processing · Structured extraction
Plan a child's future together
A shared place for families to come together and plan around a child's future.
Claude Code
Ideation with discipline · Working concept
A working model for AI-assisted delivery in seven stages, built on clear product intent, human accountability, and evidence at every step.
Step through the loopContact
Remote senior product, product strategy, and AI product roles, plus advisory work. I answer every note.